November 2, 2022
Hello and Welcome!
RealSAM RealSAM by RealThing Ai is your voice operated smartphone. We will call it RealSAM in this document.
This user guide will help you to learn everything your new RealSAM device can do! Select a topic to learn more:
RealSAM is a voice-operated phone which means you can talk to it and ask it to perform the supported functions. Here is a quick overview of how it works and the list of things you can try to get started.
RealSAM requires access to the internet to work. To check if you are connected to a network, Tap the Talk button, wait for the tone. Then, say: Network status. RealSAM will tell you if you are connected to a WiFi and Mobile Network. To connect to a WiFi network Tap the Talk button, wait for the tone. Then, say: WiFi Setting. If WiFi networks are available they will be listed on the touch-screen. To hear your options slide your finger slowly up and down the screen. RealSAM will read the network names. After you have heard the network name you want to connect to; lift your finger off the screen. If a password is required to join the network a keyboard will open on the touch-screen. The keyboard is voiced. Slide your finger, until you hear the key name you want. To make a selection, lift your finger off the key. The key name will be said again in a different voice to confirm selection. Select Done once the password is entered.
To talk with RealSAM first, Tap the Talk button. Then, wait until you hear the Talk tone. After the tone has sounded, you can ask a question or give a command like: What time is it? or Add new contact. You may hear a Thinking tone, after you ask a question or give a command. The thinking tone indicates that RealSAM is processing information. RealSAM will then respond with an answer like, The time is 4 PM; or ask for more information, like: Please say the name or number for the contact. You can reply to the question. Tap the Talk button before you speak! The Talk Button tells RealSAM to start listening. If you double Tap the Talk Button will give an Error tone. The error tone indicates that RealSAM has stopped processing your command.
Sometimes, RealSAM may misunderstand what you have said. To help RealSAM understand, try speaking a little bit slower or emphasizing the pronunciation. This can help RealSAM to identify the word you have said.
Tap the Talk button, wait for the tone. Then, say: Stop or Cancel. RealSAM will confirm that the conversation has ended.
RealSAM loves lists! Your options are typically listed in groups of five. To understand how lists work; Tap the Talk button, wait for the tone. Then, say: Set speech speed. Listen to your options. If you would like to hear the options again. Tap the Talk button, then say: Repeat. To make a selection from the list; Tap the Talk button, wait for the tone. Then, say the options number or key words from the title like: Number 1 or Number 3 or Extremely fast or Normal.
Some lists have more than five options. To practice moving through a list. Tap the Talk button, wait for the tone. Then, say: Change Voice. RealSAM will start listing voice options. To move to the next group of options say: Next. To move back to the previous group of options say: Go Back. You can then select the option you want. Tap the Talk button, wait for the tone.Then, say the options number like: Number 2 or Number 5
Ask RealSAM for advice. Tap the Talk button, wait for the tone. Then, say: Help. RealSAM will then provide advice related to your current activity. For example if you Tap the Talk button, wait for the tone and then, say: read message. While your messages are being read, Tap the Talk button, wait for the tone, and then, say: Help the advice will be for text messages.
To access the audio user guide Tap the Talk button, wait for the tone. Then, say: User Guide. RealSAM will start the user guide. Select the section you want by saying the options number or section title.
RealSAM has a Device and WiFi tutorial. To start the Device tutorial Tap the Talk button, wait for the tone. Then, say: Device tutorial. To start the WiFi tutorial Tap the Talk button, wait for the tone. Then, say: WiFi tutorial
Contact the RealSAM support team via email: helpline@realsam.co.uk or phone: 0333 772 7708 . To call the RealSAM support team from your RealSAM Tap the Talk button, wait for the tone. Then, say: Call helpline or Call RealSAM.
Visit the customer portal. From the customer portal you can:
To find out your customer portal username and temporary password. Tap the Talk button, wait for the tone. Then, say: What is my portal login ?.
Tap the Talk button, wait for the tone. Then, say: Call followed by the phone number like: Call +1 333 772 7708 or Call 301 547 7230.
RealSAM will announce who is calling after the first ring. To answer the call, Tap the Accept button. The Accept button is located on the bottom third of the touch-screen.
To end a phone call press the side button, located below the volume button or Tap the red Hang Up button, located on the bottom of the touch-screen.
Tap the Talk button, wait for the tone. Then, say: Create contact or Add contact. RealSAM will ask you to say the contact name and phone number. Tap the Talk button, wait for the tone. Then, say your contact details like: Sam, 333 772 7708 or Ms Real, 301 547 7230.
Tap the Talk button, wait for the tone.Then, say: My Contacts or List Contacts. RealSAM will list your contacts in alphabetic order from A to Z. To jump to a contact name say: next containing, followed by the name, like: Next containing Alex. If the contact name is in your list RealSAM will list contacts from that name. Select the contact by saying the options number. RealSAM will tell you the contact name and phone number, and give you the option to call, text, change name, change number or delete the contact.
Tap the Talk button, wait for the tone. Then, say: Send text or Send message. RealSAM will ask who you want to send the message to. Tap the Talk button, wait for the tone. Then, say your contact name or a phone number like: Sam or 301 547 7230. RealSAM will prompt you to say your message. Tap the Talk button, wait for the tone, then say your message like: Hello Sam, how are you? RealSAM will repeat your message and ask you to say: yes to send or say: no to cancel the message.
RealSAM will notify you when you have received a text message. To read the message, Tap the Talk button, wait for the tone. Then, say: Read Messages. RealSAM will list your messages starting with the most recent. Select the message you want to read using the options number like Number 1. After listening to the message say : Reply. RealSAM will prompt you to say your message. RealSAM will repeat your message and ask you to say: yes to send or say: no to cancel the message.
First Tap the Talk button, wait for the tone. Then, say: Read Messages. RealSAM will list your messages starting with the most recent. Select the message you want to delete using the options number like Number 3. Now, to delete the message, Tap the Talk button, wait for the tone. Then, say: delete. RealSAM will confirm that the message has been deleted.
To change the volume use the physical volume button located on the right edge of the phone. Press the upper half of the button to increase the volume. RealSAM will announce when you have reached the maximum volume. Press the lower half of the button to decrease the volume. RealSAM will announce when you have reached the minimum volume.
To lock the screen using a voice command. Tap the Talk button, wait for the tone. Then, say: Lock Screen. To lock the screen using the side button. Press down the side button for approximately 3 seconds, or until you hear: Locked. The touch screen will lock, which means the Talk button can not be used. While the screen is locked if you receive a phone call the touch-screen can be used to answer the call. To unlock the touch-screen, hold the side button down for 3 seconds or until you hear: Unlocked.
To turn off RealSAM using a voice command. Tap the Talk button, wait for the tone. Then, say: Power Off. Listen to the confirmation message, if requested Tap the Talk button.
To turn off RealSAM using the touch-screen. First, open the main menu by using an L gesture. To make the L gesture, place your finger on the top left corner of the RealSAM screen. Keep your finger on the screen by sliding it down towards the bottom left corner. Continue sliding your finger across the screen to the bottom right corner. Now, lift your finger off the screen. RealSAM will open the touch-screen menu and say: Showing Main Menu. Next, use the slide & lift gesture. Place your finger on the screen, then keep your finger on the screen, slide it slowly up, and down the screen you will hear menu options. When you hear Power off, lift your finger off the screen. Lifting your finger off the screen confirms the selection. A new touch-screen menu will open, with the option to confirm power off or cancel. Use the slide & lift gesture to make your selection.
To learn more about features, voice commands and tips for using the touch-screen please continue reading the user guide.